For Susan, storytelling is how technology finds its human side. Over the past eight years, she’s built a career in communications and content strategy, translating technical concepts and complex business cases into authentic narratives that resonate with audiences.

At Amazon, Susan leads end-to-end content strategy across a growing portfolio of flagship events. She creates the narrative foundation that gives each event its voice, threading it through keynote scripts, marketing initiatives, and session programming.

When content multiplies faster than meaning, Susan brings what no model can replicate — a human eye that finds clarity where there is noise and story where there is slop.